Betta AU Reviews

To track your order on Betta.com.au, you need to contact your local Betta store listed at the top of your order confirmation email. Alternatively, you can use the contact us form on their website and reference your order number listed in your order confirmation email. Please note that some orders will be hand delivered by Betta delivery drivers, so a tracking number is not always provided. Your local Betta store will notify you by the contact details provided on your online order that your order is ready for collection. Please ensure you bring a copy of your order confirmation and valid photo ID. You may be able to make changes to your order, depending on where the order is up to in processing. Unfortunately, they are unable to change orders that have been dispatched. To check the progress of your order, or to request cancellation, please use their contact us form. You may be able to cancel your order, depending on where the order is up to in processing. Unfortunately, they are unable to cancel orders that have been dispatched or delivered. To check the progress of your order or to request cancellation, please use their contact us form.

Betta.com.au is an online store that offers a wide range of products. Their popular categories include Fridges, Washing Machines, Air Conditioners, TVs, Soundbars, Freezers, Laundry Washers, Dryers, Small Appliances like Coffee Machines and Toasters, Cooling & Heating equipment, Furniture & Bedding, Ovens, Cooktops, Dishwashers, and Vacuums. They also have a section for Hot Deals and Featured Offers. They provide Free Delivery to most areas. They also have a Store Locator for customers who prefer to shop in-store. If the information provided is not sufficient, please let me know.

You can contact Betta.com.au customer service through the following ways:

• If your enquiry is related to your local Betta store, you can look up their details and contact them directly on their website.
• For all other enquiries or if you are unsure whether it relates to your local store, you can submit your enquiry on their contact page.
• You can also reach out to the Betta team via email at info@bettabot.com or by phone at 888-692-3882 or 562-579-0001.
• Their hours of operation are Monday to Friday 8:30 AM to 5:00 PM PST (Excluding major federal holidays). Betta Customer Support (Phone, Email, Live Chat) is available Monday to Friday: 6:00 AM - 6:00 PM PST and Saturday and Sunday: 7:00AM - 6:00PM PST.
• If you are claiming under the Back Up Plan, you can lodge your claim by calling customer care on 1800 003 466, (0800 454 082 in NZ) Monday to Friday 8am to 6pm AEST. For Australian or overseas customers, please email rescuecrew.au@assurant.com.

At Betta Home Living, your obligation as a customer to pay for the goods you have ordered is satisfied in full by making payment through Braintree, Paypal or any other third party payment gateway facility as provided through their site. They accept the following methods of payment in store: Cash, EFTPOS, Credit Cards (AMEX and Diners not accepted in all stores), Layby (Conditions Apply - including a minimum 10% deposit and maximum of 3 months with regular payments), Finance - including interest free terms, Humm, Betta Gift Cards. Cheques are only accepted in some stores with prior arrangement and necessary identification. While Store Accounts are operated in some stores for special arrangements, a credit application must be completed with credit references and appropriate identification. Online Payment can also be made via Braintree, Finance provided by HSBC, and Rental provided by inRent. You can also check out securely online using PayPal, Zip Pay, Humm, Latitude, Afterpay, Apple Pay, Google Pay and credit card. Their stores accept a range of payment options, which may vary from store to store..

Betta.com.au has a detailed Return Policy. If there is a problem with your purchase, they aim to help you as quickly as possible. If you purchased your product online, you should contact their customer support team to organise your return. If you purchased in store, you should return to the store with your invoice and some government issued photo identification. If the product is too big to easily return, you should call the store to discuss the issue. All products purchased in Australia by consumers come with guarantees under the Australian Consumer Law. If a product or service you buy fails to meet a consumer guarantee, you are entitled to a remedy. If the problem is minor, you may be offered a free repair of the product. If the problem is major, you may choose between a replacement and a refund.

For Change of Mind returns, they can only provide an exchange or credit for your online purchase once, so you should choose your replacement item carefully. You must contact them within 7 days of receiving your product to organise a return for change of mind.

As for their Shipping Policy, Betta offers door-to-door delivery with online tracking, and also free in-store pickup. They offer contact-free delivery options to your door, or for pick-up in-store. Delivery pricing is calculated by zone and the category of product you are purchasing. For orders containing more than one product, you will be charged for the largest category item, plus 10% of the charge for each additional product. They aim to keep their delivery costs as low as possible, therefore they offer a basic front door delivery program. However, they also offer additional services such as installation, removal of your existing product or in selected locations a Saturday delivery, at additional costs. If you live in an area where light aircraft or barge transport is required, or to which their national courier company does not provide a door-to-door service, you may also need to pay any additional delivery charges.

For orders from Betta.com.au, the delivery time generally takes between 3-5 business days for metro areas and 5-7 business days for regional areas. This applies to both door-to-door delivery and pick-up options. Please note that these are estimates and actual delivery times may vary.